Technical Support Services

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Desktop Support

• New issue of Computer
• Repair and Maintenance
• Assembling of Desktop
• Installation of Peripherals
• Installation of Operating system and Applications
• Maintenance based on Helpdesk request
• Preventive Maintenance
  

Classroom computer, Projector & Audio Support

• Installation and Repairs
  

Software Support

• Installation of various sophisticated software as per the requirements of Labs and other departments.
• Support offered to all licensed software.
  

Remote Assistance

• Remote Assistance through Anydesk, TeamViewer and Ammyy Admin.
• The issues fixed are largely installation and trouble-shooting of software, User support, Files and Anti-Virus.
  

Surveillance Cameras

• Installation, Trouble-shooting, monitoring and back-up.
  

Network Support

• Structured Networking of new Labs and departments.
• Troubleshooting of Network related issues.
  

EPABX

• New Telephone installation & maintenance.
• Telephone category management.
• Troubleshooting of Telephone line.



Electronics Maintenance

• Computer SMPS service
• LCD TV & Monitor Service
• Audio System service
• Ethernet Switch and Router Service.
• Registered Laptops